Returns & Exchanges
At Dunlop Canada, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Download and print your pre-paid shipping label, attach it to your parcel, and drop it off at any authorized Canada Post location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.