Frequently Asked Questions

Everything you need to know about shopping with Dunlop Canada.

What are your standard shipping times within Canada?

Orders are typically processed within 1-2 business days. Standard shipping via Canada Post or FedEx generally takes 3-7 business days depending on your province.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn apparel and accessories in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

How do I determine my correct size?

Each product page includes a detailed size guide with measurements in both centimeters and inches. We recommend measuring a similar garment you own to ensure the perfect fit.

Do you offer international shipping outside of Canada?

Currently, Dunlop Canada exclusively serves the Canadian market to ensure the fastest delivery times and lowest shipping rates for our local customers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

How can I track my order status?

Once your order has shipped, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.